Narvi Connect

A business phone system your team can use.

Calls, queues, desk phones and day-to-day administration in one clear platform. Built for UK organisations and the communications partners who look after them.

Explore the platform
Beta 1 platform in live pilot Partner and direct deployments
NARVI CONNECT · YOUR TEAM
Your team● Connected
Alex MorganExtension 201Available
Sam TaylorExtension 202Available
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Service statusReadySecure calling available
Browser and desk phonesOne service across supported devices
Practical securityMFA, IP and registration controls
Multi-tenantSeparate workspaces for every client
Developed in the UKBy Obsidian Networks Limited
What works today

The tools needed to run a business phone service.

Narvi Connect is already being tested with real browser phones, a supported Fanvil handset and live SIP services. These are the main Beta 1 capabilities.

CALLING

Browser phone

Make, receive, hold and transfer calls. Choose audio devices, use DTMF and keep a personal recent-call history.

ROUTING

Inbound and outbound routing

Configure trunks, number routes, opening hours, holidays, ring groups and multi-level IVRs.

QUEUES

Queues and operator controls

Agents can log in, pause or leave queues. Managers can see live callers and manage the queues assigned to them.

PRESENCE

Presence, BLF and pickup

See whether colleagues are available and configure colour-coded BLF, pickup and speed-dial keys.

DEVICES

Managed desk phones

Provision supported Fanvil handsets with an individual configuration, password and function-key layout.

RECORDS

Voicemail, history and recording

Private voicemail, durable call records and configurable recording retention are available to authorised users.

SECURITY

Account and SIP protection

Optional MFA, password controls, trusted networks, source blocking and country-based registration rules.

OPERATIONS

Health and recovery tools

Platform health, incident history, audited administration and controlled local backup and restore workflows.

PARTNERS

Separate client workspaces

Each customer has an isolated tenant while platform administrators manage the overall service in one place.

Two ways to work with us

Use Narvi Connect directly, or offer it to your clients.

For organisations

Run your own phone system

For organisations that want a straightforward service for office, hybrid and remote teams, with help available when it is needed.

  • Browser and supported desk-phone calling
  • Queues, IVRs, schedules and voicemail
  • Clear presence and availability
  • Named people and devices in one place
For comms & IT partners

Manage services for your clients

For providers who want to onboard their own customers while keeping each organisation and its configuration properly separated.

  • Independent customer workspaces
  • Central platform administration
  • Provisioning and service controls
  • Partner-led onboarding and support
Open standards

Designed to work with the services around it.

Narvi Connect is proprietary software built around established communications standards. The aim is practical interoperability: a clear boundary between phones, customer configuration and upstream carriers, with structured interfaces for future integrations.

Standards-based SIPSecure signalling for supported phones and carrier connectivity.
Structured interfacesValidated configuration and narrowly scoped service APIs.
Carrier separationCustomer endpoints remain separate from upstream carrier ingress.
Repeatable onboardingConsistent tenant, person, number and device setup for partners.
What comes next

Native mobile apps are planned for Beta 2.

The installable browser phone is part of Beta 1. Android and iOS apps still need to be developed and tested, including reliable push notifications and locked-screen calling. We are being clear about that distinction while we recruit beta testers.

Beta 1
Installable browser phoneCalling, transfers, voicemail, recent calls and presence in a modern browser.
Beta 2
Android and iOS appsNative clients with push and locked-screen calling are planned work.

We are looking for a small group of beta testers.

We want to work with organisations and service providers who are willing to test everyday calling, routing, queues and handset workflows—and tell us plainly what needs improving before wider release.

Start a conversation

Tell us what you need.

Your details are used only to respond to this enquiry and discuss Narvi Connect.