Browser phone
Make, receive, hold and transfer calls. Choose audio devices, use DTMF and keep a personal recent-call history.
Calls, queues, desk phones and day-to-day administration in one clear platform. Built for UK organisations and the communications partners who look after them.
Narvi Connect is already being tested with real browser phones, a supported Fanvil handset and live SIP services. These are the main Beta 1 capabilities.
Make, receive, hold and transfer calls. Choose audio devices, use DTMF and keep a personal recent-call history.
Configure trunks, number routes, opening hours, holidays, ring groups and multi-level IVRs.
Agents can log in, pause or leave queues. Managers can see live callers and manage the queues assigned to them.
See whether colleagues are available and configure colour-coded BLF, pickup and speed-dial keys.
Provision supported Fanvil handsets with an individual configuration, password and function-key layout.
Private voicemail, durable call records and configurable recording retention are available to authorised users.
Optional MFA, password controls, trusted networks, source blocking and country-based registration rules.
Platform health, incident history, audited administration and controlled local backup and restore workflows.
Each customer has an isolated tenant while platform administrators manage the overall service in one place.
For organisations that want a straightforward service for office, hybrid and remote teams, with help available when it is needed.
For providers who want to onboard their own customers while keeping each organisation and its configuration properly separated.
Narvi Connect is proprietary software built around established communications standards. The aim is practical interoperability: a clear boundary between phones, customer configuration and upstream carriers, with structured interfaces for future integrations.
The installable browser phone is part of Beta 1. Android and iOS apps still need to be developed and tested, including reliable push notifications and locked-screen calling. We are being clear about that distinction while we recruit beta testers.
We want to work with organisations and service providers who are willing to test everyday calling, routing, queues and handset workflows—and tell us plainly what needs improving before wider release.